Frequently Asked Questions

Telehealth Maine offers virtual visits for urgent care (sick visits),  medical weight loss treatment, opioid addiction treatment, and non-urgent medical care conditions that are not being addressed elsewhere. Patients must reside in Maine at this time. 

In our Hermon location we are providing medical and aesthetic services. We can provide treatment when sick, management of acute and chronic illnesses, medical weight loss, hormone replacement therapy (also available virtually in most cases), primary care bridge services. Aesthetics offered include neurotoxins ("botox") and dermal fillers. 

Do you have a cough or cold that's lasted more than a week? A new rash? An insect bite that looks like it may be infected? A positive covid test at home? Nausea, vomiting or diarrhea? Possible ear infection or conjunctivitis? Symptoms of a UTI or yeast infection? Most things like this can be appropriately handled virtually and treatment can be offered, however if treatment is not effectively improving the symptoms then an in-person visit with your primary care provider, Walk-In Clinic or ER would be warranted.

After a thorough assessment and risk evaluation we determine if patients are appropriate for virtual treatment. If not, we can help refer to a clinic that may be more suitable for the situation. If we are appropriate, we consider buprenorphine or naltrexone containing medications, perform routine drug screening in-home or at the nearest lab, and often discuss necessary treatment and taper plans. We find that it is best to use a multi-disciplinary approach (as in using medications and therapy). 

You can easily request an appointment at a time convenient for you right through the link at the top and bottom of this page. If you are having difficulties or are not finding something that fits your need please send us a message in the "contact us" section. We will do our best to accommodate your needs.

You've probably heard about semaglutide in the news. It's the most commonly prescribed medication for weight loss and it is FDA approved for obesity alone, as well as type 2 diabetes. The other common medication is tirzepatide which is very similar to semaglutide but with more added weight loss effects. These medications are  injected once weekly and (with diet and exercise) can allow 10-20% of total body weight loss. They work by slowing gastric emptying which causes early satiety and feeling full longer, settling food noise or food cravings, eliminate blood sugar fluctuations which in terms helps reduce adipose (fat) tissue in the mid section and increases metabolism. People do not qualify for these medications if they have a history of certain thyroid cancers and pancreatitis. 

There are several formulations of oral weight loss medications and they often include a combination of two or more medications. Some of the formularies include bupropion, naltrexone, topiramate, methylcobalamin, phentermine, metformin, etc. You may have heard of common brand names of the medications including Contrave, Qsymia, Adipex. During your initial visit we'll discuss what may be safe and appropriate for you. 

No, but a superbill can be provided. For urgent care visits your prescription can be sent to the pharmacy of your choice and for this you may use insurance if desired.

A BMI over 30, or a BMI of 27 with other obesity related condition (including sleep apnea, high blood pressure, high cholesterol, chronic pain in weight bearing joints, etc). 

We are not considered a primary care clinic, however due to the significant shortages and long wait lists we are able to help provide temporary "bridge" services to ensure your healthcare needs are being met. With this we can provide preventative care, order necessary diagnostic tests (mammograms, colonoscopies, etc) and manage acute illnesses via our self-pay model. 

Some programs and conditions do require routine labs to be drawn. We can provide an order for labs to be drawn at your preferred location and with your insurance benefits, or you may utilize our self pay in-house lab services which are offered through Access Medical Labs.