Privacy Policy
Privacy Policy
Effective Date: 18/02/2026
Thank you for visiting TeleHealth Maine and Hermon Health and Wellness (the “Website”). At TeleHealth Maine and Hermon Health and Wellness, we respect your privacy and are committed to protecting the personal data that you share with us. This Privacy Policy (“Policy”) explains how we collect, use, disclose, safeguard, and protect information obtained through our Website and related services (“Services”).
Please read this Privacy Policy carefully. By using or accessing the Website, you agree to the terms described below.
1. Information We Collect
We may collect different types of information:
a. Personal Information
Personal data you voluntarily provide when you contact us, schedule an appointment, fill out forms, or communicate with us, such as:
- Full name
- Email Address
- Phone Number
- Mailing address
- Appointment Details
This information may be submitted through booking forms, email, or direct messages.
b. Protected Health Information (PHI)
If you provide health-related information as part of a clinical service, your information may qualify as Protected Health Information under U.S. privacy laws. PHI includes any data associated with your health status or healthcare services. We treat such information with enhanced privacy protections consistent with applicable confidentiality laws.
c. Usage and Technical Information
We automatically collect technical details when you access the Website, such as:
- IP Address
- Browser type and version
- Pages Visited
- Date and time of access
- Usage Patterns
This information helps us operate and improve the Website.
d. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience, analyze Website traffic, and support functionality. You can choose to decline cookies in your browser settings, but some features of the Website may not work as intended without cookies enabled.
2. How We Use Your Information
We use collected information for purposes including, but not limited to:
- Providing, operating, and improving our Services
- Responding to inquiries and scheduling appointments
- Communicating updates or service information
- Personalizing your experience on the Website
- Conducting internal analytics and technical troubleshooting
- Complying with legal obligations and industry privacy laws
If we collect PHI in connection with your healthcare services, we will use and disclose that information only as permitted by applicable privacy law and/or with your consent.
3. Disclosure of Information
We may disclose information:
a. To Service Providers
Third-party vendors and service providers who help support Website operations (e.g., hosting, analytics) may have access to data solely for the purpose of performing services on our behalf.
b. Legal Requirements
We may share information to comply with applicable laws, legal processes, government requests, or enforceable regulations.
c. Healthcare Operations
Information necessary for treatment coordination, billing, or other healthcare operations may be shared in accordance with applicable privacy standards if you receive clinical services.
Unless permitted by law or authorized by you, we will not sell or share your personal data to unaffiliated third parties for their direct marketing purposes.
4. Security Measures
We implement administrative, technical, and physical safeguards to protect your information against unauthorized access, loss, alteration, and disclosure. However, no method of data transmission or storage can be guaranteed to be 100% secure.
5. Your Rights & Choices
Depending on your location and applicable law, you may have rights concerning your personal information, including:
- Accessing your data
- Requesting corrections
- Asking to delete or restrict certain uses
- Opting out of marketing communications
To exercise these rights or if you have questions, please contact us using the information below.
6. Children’s Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children without appropriate consent.
7. Third-Party Links
Our Website may contain links to third-party sites that are not operated by TeleHealth Maine and Hermon Health and Wellness. We are not responsible for the content or privacy practices of those sites.
8. Updates to This Privacy Policy
We may update this Policy to reflect changes in our practices, technology, legal requirements, or services. When changes are made, we will revise the “Effective Date” at the top of this page.
9. Contact Information
If you have questions, concerns, or would like to exercise your privacy rights under this Policy, please contact: